Strategic Focus: Build an Executive Team – the Executive Team of this finance division of a major utility wanted to strengthen their strategic focus, decision-making ability and utilize team strengths
Corporation for Positive Change Services: Lead consulting partner designed a two-day advance built on the principles of Appreciative Inquiry that brought the twelve-person team together.
Corporation for Positive Change Consultant: Ralph Weickel
Results: The Executive Team became more focused in their decision-making while exhibiting a greater strategic focus. This was evident in their meeting structure and performance, which became more productive and produced more consensus decisions.
Project Brand: The Power of Two
Corporation for Positive Change Services: We designed and facilitated a two-year process of Appreciative Inquiry into Service Excellence. Key milestones included:
Ripple Effects: Appreciative Inquiry became contagious. It was used to redesign HR processes, as well as to enhance employee engagement and to identify best practices within business development.
Strategic Focus: To inspire collaboration and innovation culture among the twelve institutions of Sisters of Mary by reviving the spirit of founder, Msgr. Aloysius Scwartz.
Situation: The Sisters of Mary (SOM) was established in 1964 in Busan, Korea, by Msgr. Aloysius Scwartz who served war orphans and the homeless since 1961. Now it has branches in Seoul Korea, Philippines, Mexico, Guatemala, Brazil. The Sisters of Mary in Busan is composed of twelve institutions including an infant nursery, elementary school, middle school, and high school. It has served orphans for more than fifty years. However, communication among the twelve institutions has not been smooth since Msgr. Aloysius passed away in 1992, and the leaders felt that the organization was becoming more and more rigid.
Project Brand: Soaring AL (Aloysius) Family
Corporation for Positive Change Services:
Corporation for Positive Change Consultant: Jwa-Seop Shin
Results: After the summit, six innovation teams, including Aloysius Institute team which is supposed to collect the great stories of the founder and disseminate them, are working continuously to change the communication and interaction patterns among the individual members and institutions. Nineteen volunteers who were trained in appreciative inquiry are working as facilitators of appreciative culture.
Testimonial: ”In the beginning, I couldn’t believe that any change will happen in our organization. Since 1992, whenMsgr. Aloysius passed away, there was almost no change in this organization. However, now after the three days workshop, I really can see a great eagle, the incarnation of Msgr. Aloysius, is flying in the beautiful sky.”
Strategic Focus: To develop a sustainable and vibrant future for the health and well being of the Lesotho community by designing an AI Summit that increases awareness of inter-departmental roles, responsibilities, and the communication of system-wide service delivery strategies.
Situation: Client – “Can you imagine a country where 40% of men and women 35 years old are HIV Positive – well, you don’t have to imagine, it’s right here…We are not interested in another “campaign” – what we need is no less than a “prevention revolution”… it’s time for a paradigm shift in how we view ourselves and our mission…”
Population Services International (PSI) is a global healthcare not-for-profit organization, but in Lesotho, they are in the business of HIV prevention; full-stop. The overall HIV prevalence rate in Lesotho is about 24% (the 2nd highest in the world). But here are the really frightening figures… according to a study released in 2009, HIV prevalence rises from 8% among women 15-19 years to 25% among women 20-24 years – a 300% increase. HIV prevalence then increases to nearly 40% among 25-29 year old women – and men are right behind them reaching a 40% prevalence rate by age 34.
Project Brand: A Sustainable and Vibrant Future for the people of Lesotho, South Africa
Corporation for Positive Change Services:
Results: Summit experience was translated into actionable and relationally responsible goals organized around PSI/Lesotho core values and collective dream of a 50% reduction rate in new HIV infections by 2015.
Testimonial: YOU ROCK! Claire and David, amazing, beyond expectations, very very impressive… Just back to Maseru but wanted to immediately send a big THANK YOU for really going above and beyond the call of duty, putting in so much more time than was budgeted, and finally for rewriting the entire day 2 to make sure we maximized our staff inputs and outputs – WELL DONE!
Dennis Walto, Country Representative
Project Brands: Focus 2000 and Focus on Excellence
Corporation for Positive Change Services: Over a period of five years, we designed and facilitated a multi-phased initiative to address the organization’s evolving needs. The initial culture transformation work took place over a period of 18 months. It involved one-on-one Appreciative Interviews with approximately 1000 employees, along with key customers and suppliers, followed by two 100-person Appreciative Inquiry summits. Subsequent activities included leadership training, annual strategic planning summits, and development of an AI-based quality improvement model. Below is a summary of key milestones.
Years 3 through 5:
Results: Following are excerpts from The Power of Appreciative Inquiry, 2nd edition (Whitney and Trosten-Bloom, 2010). Where appropriate, page numbers for extended quotes are indicated.
Year 1 (pp. 238-239):
Year 2 (pp. 239-240):
Years 3 through 5 (pp. 240-242)
Strategic Focus: Develop a widely supported 10-year plan for countywide aging services, along with an ongoing process of engagement that will reinforce the plan and assure its successful implementation.
Project Brand: Greeting our Future: A New Approach to Aging
Corporation for Positive Change Services: We designed and facilitated an 18-month inquiry to create communities in which we all age well. Key milestones included:
Corporation for Positive Change Consultant: Amanda Trosten Bloom
Testimonials: “The plan has transformed every aspect of our work, from funding to grant-making to staffing and more. Our inclusive process brought the plan to life— made it the real and powerful force for change that we’d hoped it would be.”
Sherry Leach, Aging Services Division Manager
Adapted from The Power of Appreciative Inquiry
Whitney and Trosten-Bloom, p. 259
Strategic Focus: Develop community-supported strategic policies, to make sure that Longmont can continue to be a great place to live both now and into the future as it approaches build-out within its planning boundaries.
Project Brand: Focus on Longmont
Corporation for Positive Change Services: We designed and facilitated an 18-month process that would enable city residents, Council and staff to “Share Your Vision, Create Our Legacy.” Key milestones included:
Testimonial: “Focus on Longmont exceeded all of our expectations. It has become the driving force for the future of Longmont. We couldn’t have imagined the way the initiative has galvanized energy around Longmont’s sustainable future.”
Karen Roney, Director of Community Services
City of Longmont, CO