Center for Appreciative Research
Welcome to The Center for Appreciative Research. Our focus here is to identify and develop meaningful research designs aimed at measuring the impact of Appreciative Inquiry (AI) projects. We have the capacity to use quantitative and qualitative methods to examine the short-and long-term effects of AI projects and interventions. Our approach strengthens a broad and growing commitment to empirical research regarding positive change principles and practices among organizations and communities. Kevin Real leads the research studies at CPC.
Currently we are engaged in pre-post studies examining the impact of Appreciative Inquiry (AI) consultation/ interventions in organizations in two distinct industries. This pre-post research (also known as quasi-experimental design) can determine whether the AI consultation/ intervention has the intended effect on the organization and its employees.
For example, in a pre-post study, first we assess the organization prior to the start of the AI consultation. Then, about 6 months after the AI consultation has been completed, we go back and evaluate the same things again. We want to see if levels of the positive change-related factors we measured at the start have improved as a result of participation in Appreciative Inquiry.
Our methodology is both quantitative and qualitative in collaboration with client needs. The primary method we use is survey. When done correctly, this can take employees less than 15 minutes to complete. A link to the survey can be sent directly to each employee’s email address. With this data, we can conduct statistical analyses and provide results in a timely fashion.
We have the capacity to measure many individual, team, and organizational factors related to positive change. Here is just a brief list of sample metrics we have used thus far for illustrative purposes:
Appreciative Inquiry: Relationship/ Connection/ Reflection
Organizational Citizenship Behavior
Customer Service Culture
Service-Oriented Organizational Citizenship Behavior
Customer Service Climate
Solving Problems Creatively
Above and Beyond
Risk Taking/ Comfort with Mistakes
We also have extensive experience conducting focus groups, observations and interviews.
This research capability enables Kevin and CPC to develop research-based metrics, facilitate the collection of data, and systematically analyze and document the outcomes of AI engagements. In collaboration with scholars at the Innovation Network for Entrepreneurial Thinking (http://ci.uky.edu/inet/), we are able to study the processes and outcomes of AI work in order to understand what works in authenticating the success of AI engagements
Kevin has over 25 published peer-reviewed research articles and book chapters in peer-reviewed scientific journals and leading handbooks in the field of health communication. He is interested in how positive change occurs through communication processes in organizations.
Please refer to the case study of ARAG North America for more information about this offering.
With regional locations throughout North America, Latin America, Europe, and Asia, Corporation for Positive Change provides consulting services and workshops in English, Spanish, German, Korean and Japanese. Leadership Trainers are skilled trainers, licensed to deliver Corporation for Positive Change’s Appreciative Leadership Development Program (ALDP) ©.